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How to Launch a New Vertical in Your Hotel: Activities as a Guest Service

· TourScanner Team

Your guests are already planning what to do during their stay. Today many of them book it on third-party platforms, outside your brand and your revenue.

A bookable activities service puts that decision back in your hands.

How to Launch a New Vertical in Your Hotel   Activities as a Guest Service

How it works

  • Pre-arrival. Add an activities section to your confirmation or pre-arrival email, based on the hotel's city and the guest's dates.
  • During the stay. Offer the same catalog in your app, website or guest portal.
  • As a virtual concierge. Let guests ask the TourScanner agent things like "something for the family on Saturday" and receive real, bookable options.

Why it works for hotels

  • A new revenue stream without building supplier relationships.
  • Live availability and prices, so staff don't have to check manually.
  • Quality ranking surfaces the strongest activities without you curating a catalog by hand.
  • Checkout is included: guests pay on a Stripe-hosted page and return to your site afterwards.

Tip: start with the pre-arrival message. It needs no new interface and shows quickly whether guests are interested.

Get started: tell us about your property or group and the channels your guests use. We'll help you decide where to begin.